Frequently Asked Questions

Is Cutieland Boutique trustworthy?
We want to establish a long term trust and credibility with our customers.

What are the qualities of Cutieland Boutique products?
Quality is one of the major concerns for most of the online shoppers and Cutieland Boutique are committed to deliver products which meet our customer requirement. Therefore for all fashion ladies apparel and accessories, we do pre-inspection on all items before shipping it out.

Where do you get your products from?
Currently for latest fashion ladies apparel and accessories, we imported directly from Hong Kong, Korea, Japan and Taiwan factory.

How do we make payment for the products that we purchase?
You can bank in the amount chargeable to our accounts number that provided.

How do we get the products that we purchase?
We will deliver it right to your doorstep through a reliable courier service provider.

Where do you deliver to?
Anywhere in Malaysia. We cannot deliver to a PO Box address or APO/FPO addresses.

When will the purchases be delivered?
Delivery in Malaysia will take 2-3 days depending on availability of stock. Please be reminded that delays in delivery may caused by sending your item to an address without a recipient present. It is always our recommendation to send your item to an office address where you can sign for it. You may also appoint someone you trust to receive the delivery on your behalf.

Do I get charged for the delivery service?
Please refer to our Mode Of Delivery for the postage charges. Take this opportunity to shop online with us now!

Which shipping services does Cutieland Boutique use?
We use Skynet Express for Malaysia deliveries.

What if I do not receive my items?
You can track the items with a tracking number at our courier service website. All the details will provide to you once we have sent out your products. Also, you can email/msn us to assist you in checking the shipment status.